Job Summary:

We are seeking a highly organized and professional Medical Receptionist to join our team. As the first point of contact for our medical facility, the ideal candidate will possess exceptional communication skills and a friendly demeanor. The Medical Receptionist will be responsible for providing excellent customer service to patients, scheduling appointments, managing patient records, and ensuring the smooth operation of the front desk. This is a vital role in our healthcare organization, and we are looking for a dedicated individual who is passionate about delivering exceptional patient care.

Responsibilities:
1. Greet and welcome patients, visitors, and staff in a warm and professional manner, embodying the role of a Medical Receptionist.
2. Answer phone calls, schedule appointments, and manage the appointment calendar efficiently.
3. Verify patient information, collect necessary paperwork, and update patient records accurately.
4. Coordinate patient check-ins and check-outs, ensuring a seamless flow of patients through the front desk area.
5. Provide accurate and helpful information to patients regarding their appointments, medical procedures, and general inquiries.
6. Collaborate with medical staff to ensure timely communication and efficient patient care.
7. Maintain cleanliness and organization of the front desk area, including waiting room and patient registration area.
8. Assist with insurance verification and billing processes as needed.
9. Handle patient complaints or concerns with empathy and professionalism, escalating issues when necessary.
10. Adhere to all privacy and confidentiality regulations, ensuring the security of patient information.

Requirements:
1. High school diploma or equivalent.
2. Proven experience as a Medical Receptionist or in a similar customer service role.
3. Excellent verbal and written communication skills.
4. Proficient in using electronic medical record (EMR) systems and scheduling software.
5. Strong organizational and multitasking abilities.
6. Ability to work in a fast-paced environment while maintaining attention to detail.
7. Knowledge of medical terminology and procedures is preferred.
8. Professional appearance and demeanor.


If you are a dedicated and compassionate individual with a passion for providing exceptional patient care, we invite you to apply for the Medical Receptionist position. Join our team and contribute to our mission of delivering high-quality healthcare services to our community. Apply now!